Welcome to Apni Deal. This website, https://apnideal.in, is operated by Sanjiv Kumar. We provide online shopping products, including mobile covers, and digital marketing services for businesses.
By accessing our website, placing an order or purchasing a service, you agree to the applicable terms below.
1. Business Information
- Business/Brand Name: Apni Deal
- Owner/Proprietor: Sanjiv Kumar
- Website: https://apnideal.in
- Email: info@apnideal.in
- Phone/WhatsApp: +91 8709546576
- Business Location: Patna, Bihar, India
- Registered Business Address: [Enter your complete actual business address]
Apni Deal is the brand name used for our online store and digital marketing services. The legal business name and business type will be as stated in the applicable registration and payment verification documents.
2. Products and Services
Apni Deal provides two categories of offerings:
A. Online Store
- Customised and printed mobile covers
- Other products listed on our online store
B. Digital Marketing Agency
- Website design and development
- Meta Ads and Facebook/Instagram advertising
- Google Ads and PPC management
- Search Engine Optimisation (SEO)
- Video editing and advertising creatives
- Social media management
- Google Business Profile and local marketing support
- Other services expressly listed on our website or agreed with a client
The applicable product or service description, price, scope and conditions will be displayed on the website or communicated before the customer confirms the purchase.
3. Product Information and Availability
We make reasonable efforts to display accurate product descriptions, images, prices, specifications and availability.
Product colours, appearance and print placement may vary slightly due to screen settings, printing methods or other production factors. Customers should confirm their mobile model and product compatibility before ordering.
We may update product information, prices and availability. The terms and price applicable to an accepted order will be handled according to the order confirmation and applicable law.
4. Customised Products
Some products are customised using photographs, names or other information supplied by the customer.
- Customers must provide the correct photographs, mobile model, spelling and design details.
- Customers must have the necessary rights or permission to use submitted photographs, logos and other content.
- Customers should carefully check any design preview provided before approval.
- Once customisation or production begins, changes or cancellation may not be possible.
- We may decline requests involving unlawful content, infringement or customisation that we cannot reasonably provide.
Any cancellation, replacement or refund request will be handled under our Refund & Returns Policy and applicable law.
5. Orders and Order Confirmation
Orders are subject to availability and confirmation by Apni Deal. We may contact customers to verify order details, payment status, customisation requirements or delivery information.
Customers must provide a valid phone number, email address where required, and complete delivery information.
If we cannot fulfil an accepted order, we will notify the customer and process any applicable refund in accordance with the relevant policy and applicable law.
6. Prices, Discounts and Offers
Product prices, service charges, applicable taxes, shipping fees and other charges will be disclosed on the relevant page, proposal, invoice or checkout before confirmation.
Promotional offers are subject to their stated conditions, availability and validity. Any original price or discount displayed must accurately represent the offer.
Customers should review the final payable amount before making payment.
7. Payment Terms
Apni Deal may provide payment options displayed at checkout or communicated for a particular order or service.
Customers must pay the amount confirmed for the selected product or service.
If an advance payment, booking amount or milestone payment is required, the amount, purpose and remaining balance will be communicated before confirmation.
Payments will be processed using the available payment method and applicable payment provider. A transaction is not considered successfully paid until the relevant payment confirmation is received.
Apni Deal does not ask customers to disclose UPI PINs, card PINs, CVVs or banking passwords through calls, emails or chat messages.
8. Cash on Delivery
Cash on Delivery (COD) is available only for eligible products and delivery locations where the option is displayed or confirmed.
Where an advance booking amount is required, the amount paid in advance and the remaining amount payable at delivery will be disclosed before the customer confirms the order.
Customers should remain reachable and provide accurate delivery information. COD availability may be limited for particular orders or locations.
9. Shipping and Delivery
Products will be shipped to the address supplied by the customer. Applicable delivery charges and estimated delivery timelines will be shown on the website or communicated during order confirmation.
Delivery times may vary because of courier operations, weather, address issues or circumstances beyond our reasonable control.
Customers should contact us promptly if an order is delayed, missing, damaged, incomplete or incorrect.
Detailed delivery terms are provided in our separate Shipping & Delivery Policy.
10. Cancellation, Returns and Refunds for Products
Customers may contact us to request cancellation as soon as possible. Cancellation may not be possible after a customised product enters production or an order has been dispatched.
Return, replacement, cancellation and refund eligibility will be governed by our separate Refund & Returns Policy.
For damaged, defective, incorrect or materially different products, customers should contact us with the order details and supporting photographs where reasonably available.
Customised products may have specific return conditions because they are made according to customer-provided details. These conditions do not remove rights available under applicable law.
Approved refunds will be processed through the applicable payment method or another lawful method. The time required for the amount to appear in the customer’s account may depend on the payment provider or bank.
11. Digital Marketing Services
Digital marketing services are provided according to the scope, deliverables, price, timeline and payment terms agreed with the client in writing, through a proposal, invoice or other written confirmation.
Before making payment, clients should review the service description and confirm any requirements, limitations, revision allowances and expected delivery dates.
Work may begin after the agreed advance or initial payment and the necessary information or access have been received.
12. Advertising Budget and Third-Party Costs
Apni Deal’s service fees are separate from advertising spend paid to platforms such as Meta or Google unless a written agreement expressly states otherwise.
Domain registration, hosting, premium plugins, software subscriptions, paid assets and other third-party expenses are also separate unless included in the agreed package.
Clients will be informed of applicable charges before they are required to pay them.
13. Digital Marketing Results
Marketing results depend on multiple factors, including competition, market demand, advertising budgets, website performance, customer behaviour and third-party platform policies.
Apni Deal does not guarantee a particular number of leads, sales, revenue, search rankings, advertising return or time to achieve results unless expressly stated in a specific written agreement.
Advertising platforms and search engines may change their systems, policies or approval decisions. Such decisions are not entirely within our control.
We will provide the services and deliverables agreed with the client, subject to the applicable proposal and terms.
14. Client Responsibilities
Clients purchasing digital marketing services must provide accurate business information, required approvals, lawful content and necessary access permissions.
Clients are responsible for ensuring that their products, offers, claims and supplied materials comply with applicable law and relevant advertising-platform policies.
Delays in receiving information, approvals or access may affect project timelines.
Clients must not provide unlawful content, misleading claims or materials that infringe another person’s rights.
15. Cancellation and Refunds for Agency Services
Cancellation and refund requests for digital marketing services will be considered according to the accepted proposal, work completed, service period, disclosed third-party expenses and applicable law.
Clients should contact us as soon as possible if they wish to cancel a service.
Any applicable refund will be processed in accordance with the agreed terms and applicable law. No term in this policy excludes rights or remedies that cannot legally be excluded.
16. Privacy and Customer Information
We may collect and use information such as names, phone numbers, email addresses, delivery addresses, order details, photographs submitted for customisation and information required to provide digital marketing services.
This information may be used to process orders, deliver products, provide services, respond to enquiries, maintain transaction records and meet legal obligations.
Personal information will be handled according to our separate Privacy Policy and applicable law.
Customers should not send confidential payment credentials through chat, phone or email.
17. Website Use and Intellectual Property
Users must not misuse the website, attempt unauthorised access, disrupt website operations or submit unlawful content.
Website branding, text, graphics, designs and other materials may not be copied or used without appropriate permission, except where permitted by law.
Customers and clients remain responsible for ensuring they have the necessary permission to provide photographs, logos, videos and other materials for customisation, advertising or website projects.
18. Third-Party Services
Our website and services may use third-party providers, including payment gateways, courier companies, hosting providers, advertising platforms and social media platforms.
These providers may have their own terms, policies, fees and operational limitations. Apni Deal remains responsible for its own obligations under the agreed transaction and applicable law.
19. Customer Support and Complaints
For questions regarding products, orders, payments, delivery, refunds or digital marketing services, please contact:
Business: Apni Deal
Owner: Sanjiv Kumar
Email: info@apnideal.in
Phone/WhatsApp: +91 8709546576
Location: Patna, Bihar, India
Business Address: [Enter your complete actual business address]
Please include your order number or service reference and a clear description of the issue so we can assist you.
20. Changes to These Terms
We may update these Terms & Conditions when our products, services or business requirements change. The latest version and its effective date will be published on this page.
Updates are subject to applicable law and will not remove rights customers already have under applicable law.
21. Governing Law
These Terms & Conditions are governed by the applicable laws of India. Any dispute will be handled by a competent authority or court with jurisdiction under applicable law.
22. Contact Us
For questions about these Terms & Conditions, contact:
Apni Deal — Sanjiv Kumar
Website: https://apnideal.in
Email: info@apnideal.in
Phone/WhatsApp: +91 8709546576
Location: Patna, Bihar, India
Permanent Address
Devra Ps Ghoshi Jehanabad Jehanabad Jehanabad Bihar, Jehanabad, BI, IN, 804432
